Frequently Asked Questions

Does my child need an autism diagnosis to receive services?

For ABA therapy to be covered by insurance, a diagnosis of autism spectrum disorder (ASD) is typically required. If your child is in the process of being evaluated, we can help point you in the right direction. Contact us to discuss your child’s specific situation.

How many hours of therapy will my child need?

This depends on your child’s individual needs, goals, and insurance authorization. Following our initial assessment, our BCBA will recommend an appropriate number of hours per week. We work with families to find a schedule that fits everyone’s life.

Will I be involved in my child's therapy?

Absolutely — and we encourage it! Caregiver involvement is a core part of ABA therapy. Caregiver participation is built into every session! Your therapist will coach you on strategies to use throughout the day, and your BCBA will provide dedicated parent training so you feel prepared and confident.

What age does Building Bridges serve?

We serve children ages 18 months through 12 years. Early intervention is especially powerful, so the sooner we can connect, the better — but it’s never too late to start.

How do I know if my child's therapist is qualified?

All therapy at Building Bridges is overseen by a Board Certified Behavior Analyst (BCBA) — the gold standard credential in the ABA field. Direct therapy is delivered by trained Registered Behavior Technicians (RBTs) who work under BCBA supervision. Your child’s care is always in qualified, caring hands.

What if I have more questions?

We love questions! Reach out to us anytime by phone or through our contact form. There is no question too small, and we promise to respond promptly and without pressure.

Is the schedule flexible?

We build schedules that work for your family while making sure your child gets the consistent sessions they need to make progress. Life happens — and we get that. We ask for at least 2 hours notice if you need to cancel or reschedule a session. For bigger schedule changes, just reach out to your BCBA or our scheduling team as soon as you can, and we’ll make adjustments together.

Where will therapy happen?

We come to you! All services are provided in the natural environments where your child already lives and learns. We serve families in the home and in community settings, and we also support children in daycare and pre-K classrooms alongside their teachers and caregivers.

Does my child have to do therapy alone?

All of our services are 1:1 — one therapist, one child. That said, sessions can take place in group environments like classrooms, daycares, or community settings where other kids are around. It’s a great way to work on social skills and peer interaction in a real, natural setting while your child still gets individualized support.